Return Policy and Shipping

Return Policy


At Kindaura, we’re committed to providing luxury-quality products and a smooth customer experience.


Due to the hygienic nature of our beauty products, all sales are final and we do not offer refunds, returns, or exchanges.


However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we’ll make it right.


To request assistance, please include:


  • Your order number
  • Clear photos/videos of the issue
  • A brief description of the problem


Please note:


  • Minor variations in appearance may occur due to the handmade and customized nature of some products and are not considered defects.
  • Orders over $100 may require a signature upon delivery for security purposes.
  • Kindaura is not responsible for shipping delays caused by carriers, customs, weather conditions, holidays, or other factors outside of our control.


Shipping


We currently ship worldwide.


Estimated shipping times:


  • United States: 5–12 business days
  • International: 7–20 business days


Shipping times are estimates only and are not guaranteed.